Doosan Industrial Vehicle America Corp.’s Parts Distribution Center is located in Suwanee, GA and is housed in a 176,000 square foot facility. Utilizing state-of-the-art, computerized order placement and tracking systems, the Parts Distribution Center supports over 500 Doosan dealer locations throughout North and South America as well as the Caribbean.
The Parts Distribution Center (PDC) houses more than 250,000 line items annually and maintains on-shelf inventory valued in excess of 16 million dollars. The available levels of inventory allow for the PDC to provide same day service on 95% of all parts orders placed. Procedures are in place to minimize the amount of time it takes for the PDC to receive any part that is not able to be shipped same day. Such parts are air-freighted from as far away as Korea, at the Center’s expense, in order to ensure that the customer never pays inflated freight costs due to lack of part availability. Furthermore, the PDC employs a fully staffed call center of knowledgeable technical support staff which is available to assist with client requests.
Doosan’s Parts Distribution Center strongly supports and encourages its dealers to maintain an ample supply of Doosan parts to better meet customer needs. By providing such support, vehicle owners are guaranteed to find the right part, at the right price, as quickly and as easily as possible making ownership of a Doosan Industrial Vehicle an affordable, cost effective, and critical part of your material handling business.
Doosan PDC. 176,000 sq ft of USA distribution to support you.